Exclusive Interview | Jit Bose, Vice President Commercial - GRT Hotels & Resorts; Chair - The South India Chamber of Commerce ( SICCI) Hospitality Committee

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The shift towards experiential travel is another trend that will redefine hospitality. Today’s travelers are increasingly looking for authentic, immersive experiences that connect them with the local culture and environment. This trend will continue to grow, pushing hotels to offer more personalized, location-specific experiences.
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Exclusive Interview | Akash Bhatia, Group General Manager, Amritara Hotels & Resorts

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My favourite interview question is, "If you could design an immersive guest experience that truly embodies the essence of India, what would it entail?" This question allows candidates to showcase their creativity, cultural understanding, and alignment with our vision.

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Mr. Arindam Basu, General Manager – Marketing and Communications, Delta Corp On Deltin. A Deep Dive!

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The gaming and entertainment industry in India appears to have a promising future, given the rapid increase in demand for leisure travel and tourism, with casinos playing a critical role in this fabric. Deltin is well-positioned to capitalise on these market shifts.

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Exclusive Interview | Mr. Stephen D’souza, Cluster GM, Four Points by Sheraton, Navi Mumbai.

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Exclusive Interview | Mr. Stephen D’souza, Cluster GM, Four Points by Sheraton, Navi Mumbai.

As someone with extensive experience in the industry, I have identified five essential skills that I believe will be particularly important moving forward to provide exceptional service and create memorable experiences for their guests. 

 Technology proficiency

 Cultural intelligence

 Emotional intelligence

 Sustainability awareness

 Creativity and innovation

By developing these skills, hospitality professionals can position themselves for success in the rapidly changing landscape of the industry. 

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Exclusive Interview | Mr Tarun Gulati, Director, Himalayan Hotels

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Exclusive Interview | Mr Tarun Gulati, Director, Himalayan Hotels

Launching something new is exciting because it’s like a clean canvas on which you can give your vision shape and physicality and turn it into a reality. Hospitality projects require a lot of hard work to shape a vision into reality, and it’s a creative process.

The fact is that hospitality and real estate projects have a long gestation cycle, but they are also generational assets that keep giving you returns over many decades. So yes, they are exciting because we do like to think long-term.

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Exclusive Interview | Chef Ishant Khanna, Corporate Chef, Badmaash, VRO Hospitality

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Exclusive Interview | Chef Ishant Khanna, Corporate Chef, Badmaash, VRO Hospitality

What is one software you would like to see? 

A software which can give an insight into each recipe, from calculating the calories, protein, carbohydrates etc, to analysing the effect of each ingredient and giving a deeper understanding of the benefits and health hazards.

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Exclusive Interview | Gaurav Misra, Director Pre-Opening Operations - South Asia, Radisson Hotel Group

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Exclusive Interview | Gaurav Misra, Director Pre-Opening Operations - South Asia, Radisson Hotel Group

Whatever you do, look at it as a calling and a purpose and not as a job.

Be consistent, even passion gets lost after a point.

Have a strong moral compass, if the compass doesn’t point true north you end up cheating yourself.

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Exclusive Interview | Antony Doucet, Kerten Hospitality’s Brand and Marketing Director

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Exclusive Interview | Antony Doucet, Kerten Hospitality’s Brand and Marketing Director

Luxury in hospitality is about space, silence, design harmony, carbon footprint, community impact, staff engagement, food ingredient sourcing, etc.

Even “experiences’ are already a thing of the past. People want “Emotions”, “Education” and that is precisely what we should offer to our guests today and tomorrow.

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