Mr. Arindam Basu, General Manager – Marketing and Communications, Delta Corp On Deltin. A Deep Dive!

The gaming and entertainment industry in India appears to have a promising future, given the rapid increase in demand for leisure travel and tourism, with casinos playing a critical role in this fabric. Deltin is well-positioned to capitalise on these market shifts.
— Arindam Basu

The Journey of Deltin so far

Mr. Jaydev Mody, a renowned industrialist and visionary, created the brand & Deltin & from a stroke of brilliance in 2012; however, operations had begun with a single casino in 2008, and the brand has grown exponentially over the years. Today, in Goa, Daman, Sikkim, and Nepal, & Deltin is a prominent brand in the gaming, entertainment and hospitality industry. All of the Company  's casinos and hotel properties are carried under the  Deltin brand, delivering the signature  Deltin  experience in each location. Delta Corp Ltd, the owner of the  Deltin  brand, is India 's only publicly traded casino and online gaming corporation.

Currently, there are three offshore floating casinos in Goa: Deltin Royale, Deltin Jaqk, and Deltin Caravela (renamed Kings Casino). These casinos are among the country  's most renowned offshore luxury gaming and entertainment destinations. Then Deltin has five of India  's best land-based casinos, starting with Deltin Zuri at The Zuri White Sand Resorts in South Goa, Deltin Gold at the Sinq Prive Hotel in the popular Candolim belt of Goa, Deltin Denzong at Hotel ITC Denzong Regency in Sikkim, Deltin Casino International in Kathmandu Marriott Hotel, Nepal and Deltin Suites Casino part of Hotel Deltin Suites in Goa.

In addition, Deltin possesses two 5-star hotels: Deltin Suites, an all-suite hotel with 106 rooms and a casino, and The Deltin, an integrated resort with 176 rooms and a planned casino (subject to regulatory approvals) in Daman.

How does Deltin differentiate from other competitors in the industry and caters to a diverse set of guests?

Deltin has introduced luxury gaming to India on par with Las Vegas and Macau, and is the pioneer in establishing India as a gaming and entertainment destination. Since more than a decade,  Deltin  has been a leader in luxury gaming, entertainment, and hospitality. A Trendsetter, creating a personalised, exciting entertainment environment for men, women, and families, allowing them to completely experience the exhilaration of our offerings on land and at sea. The  Deltin  experience is one-of-a-kind and offers something for everyone. Whether through delectable cuisine, free- flowing beverages, world-class live entertainment, or the exhilaration of gaming, all of our efforts are devoted to creating unlimited wonderful memories for our guests.

Deltin offers a unique experience that combines exhilaration, upbeat vibes, entertaining shows, delectable food and beverages, and attentive staff. Deltin has always placed the customer first. We doubt that there is any competitor that appreciates its TG more than we do. Obviously, our ability to connect with customers is our greatest asset and the basis of every strategy. This is what distinguishes us and guarantees our continued success.

How do you foresee Deltin Gold, a recently launched land-based casino in Goa, to grow?

The newest onshore addition to the  Deltin  brand portfolio,  Deltin Gold  is situated in the bustling Candolim-Sinquerim belt of Goa and is an ideal destination for world-class luxury gaming, cuisine, and entertainment. Deltin Gold is a part of the group 's strategic expansion plans to strengthen its presence in Goa and provide its clients with the finest gaming and hospitality experience in India.

The casino features more than 145 gambling stations, a dedicated children 's area, a plush VIP lounge, a variety of land-based casino games such as Baccarat, Blackjack, Andar Bahar, Roulette, and Casino War, and a multitude of other amenities.

The casino offers unrivalled luxury gaming, culinary, and entertainment experiences that are consistent with Deltin 's reputation for excellence; Deltin Gold has quickly made a name for itself amongst gaming enthusiasts.

What are some of the significant strategies Deltin has employed to expand its userbase?

Due to its timely procurement of gaming licences and investments in the development of top-tier hospitality and gaming facilities, such as luxury hotels, floating casinos, and land-based casinos, Deltin is a preferred destination of gamers and entertainment seekers.

The brand 's success is largely attributable to Deltin 's commitment to customer satisfaction and personalised service. Deltin has achieved a high level of customer retention and positive word-of-mouth by focusing on its customers  specific requirements and adapting its services accordingly.

It is impossible to exaggerate the significance of Deltin 's efforts to cultivate a loyal and enthusiastic workforce. The company recognises the significance of its employees in establishing a positive public image, and as a result, it promotes a workplace culture that rewards innovation and prioritises the consumer.  Deltin  is well positioned to maintain its market leadership position as an early adopter with a robust business and an effective management structure.

How do you see the growth prospects of the hospitality and entertainment industry and how is Deltin aiming to live up to the same?

Deltin specialises in providing unforgettable experiences with high-octane excitement, quality gaming, gourmet dining, and personalised service. We are aware that our consumers have diverse interests, so we design our services to appeal to a wide variety of customers who are interested in various facets of our offerings.

The gaming and entertainment industry in India appears to have a promising future, given the rapid increase in demand for leisure travel and tourism, with casinos playing a critical role in this fabric. Deltin is well-positioned to capitalise on these market shifts.