This young chef is building own food brand

Key Take Away

Chef Karanveer Singh (21), who was earlier aspiring to work in the hotel industry after his graduation, is now working to set up his own home catering business. He is pursuing a BSc in hospitality and hotel management from New Delhi. He had finished his internship with ITC, Maurya when the pandemic struck.

He spent his lockdown working on his own niche home catering business with his father Chef Arundeeep Singh.

For More Information click below :

www.tribuneindia.com/news/amritsar/this-young-chef-is-building-own-food-brand-102017

Sarovar Hotels appoints Sanjay Rai as Sr. VP Sales & Marketing

Key Take Away

Sarovar Hotels and Resorts announced the appointment of Sanjay Rai as Sr. Vice President- Sales & Marketing.

He will be responsible for overseeing the planning and implementation of sales, marketing, and product development programs for each brand targeted towards existing and new markets. A seasoned professional with an experience of close to four decades

For More Information

hospitality.economictimes.indiatimes.com/news/hotels/sarovar-hotels-appoints-sanjay-rai-as-sr-vp-sales-marketing/75890039

ITC Hotels launches ‘WeAssure’

ITC Hotels has launched the ‘WeAssure’ initiative under which the chain has partnered with National Accreditation Board for Hospitals & Healthcare Providers (NABH) and DNV GL Business Assurance to ensure 'clinical' levels of hygiene and safety for its hotels.
The company said these assurance certifications will stand testimony to the ' rigorous' hygiene protocol being put in place to ensure the safety of guests and associates at ITC Hotels across India.

Nakul Anand, executive director at ITC said WeAssure is a unique programme designed in collaboration with medical professionals and disinfection experts to further enhance the existing hygiene and cleaning protocols.
ITC Hotels said the accreditation by National Accreditation Board for Hospitals & Healthcare Providers (NABH) will enhance existing procedures and controls in the area of sanitation, hygiene, safety and infection control thereby conforming to hospital level hygiene standards
ITC said ‘WeAssure’ will address all facets of hotel operations from revised protocols for back of the house activity at the receiving store, back offices, laundry to the public areas with heightened sanitization measures for guest luggage and elevators to room service.

Our brand will give owners a bigger competitive edge post lockdown: Arindam Kunar

The owner-management company relationship is an important one for the hospitality sector. And, with most large hotel companies—national and international — in the country aiming to become asset light eventually, the owners are their first customers so to say.

ET Hospitality spoke with Arindam Kunar, Vice President – Operations at Fortune Park Hotels, a wholly owned subsidiary of ITC Ltd and a member of ITC’s hotel group. The company runs 53 hotels across 47 cities in India

Fortune Park Hotels’ sales and marketing team has been able to garner business for a few hotels, who are operating at almost full capacity, but in a totally hygienic and sanitised manner with strict protocols, Kunar informed.

When it comes to employees, the company sees this period as a great opportunity to re-integrate, ideate and upskill ourselves and get market ready for the aberrant times that lie ahead of us.

While some of our hotels have had to abide by the closure directives of their state governments, many are operational and extending 'Work from Hotel' facilities to various companies at this time, while firmly adhering to the safety and hygiene guidelines laid down by the WHO and multifarious government bodies

ITC Hotel Group helps its employees to combat COVID-19

ITC Hotel Group has embarked upon several initiatives to ensure the safety and well being of their employees such as:

Salaries Before Time: Salaries of the hotel group employees were processed well before time, by 23rd of March, to ensure that there are no delays owing to the lockdown and employees can cater to their needs in these unpredictable times.

Engagement Conversations: With an objective of proactively enquiring about the well-being of their employees as well as, to uphold the intent of ‘Personal Connect’, each HR Manager personally calls a minimum of 10 employees daily to enquire about their health and safety and that of their family members. 1200+ employees have been reached at their homes & extended necessary support through this initiative.

Mental Health – 1 to 1 Help: To uphold the overall well being of their employees the hotel group has leveraged its association with “1to1Help” to offer a holistic Employee Assistance Program. 1to1Help is a leading EA provider in the country and has a range of self-help resources as well as a large panel of professional counsellors along with a special section on Covid-19. It is an important service to assist employees in dealing with anxiety, stress, WFH arrangements, isolation etc. 

Enhanced Communication – SMS Blasts: The hotel group has collated the phone numbers of all 7000 employees. It has also enabled an SMS Blast service for communicating messages and important information related to care, safety and updates. 

COVID Advisories: Apart from the guidelines circulated by CHR, the following employee well being advisories were shared with all unit HR Managers with an objective of generating awareness, standardizing responses and upholding ITC’s culture of care and concern

Learning and Development: For employee learning and growth the hotel group has also rolled out a number of e-learning courses targeted at specific roles and levels through multiple channels of E-Learning. 

Tejinder Singh moves to Kolkata as the Area Manager, East & Cluster General Manager of ITC Hotels East

Hotelier  Tejinder  Singh,  who moves to Kolkata as the Area Manager, East & Cluster General Manager will now head ITC Hotels East. In this capacity, he would  oversee  both  the Kolkata properties, namely ITC Sonar and ITC Royal Bengal.   Additionally  as  the  new  upcoming  WelcomHotel  properties  at Bhubaneshwar,  Kathmandu  and Port Blair become operative, the same will be under his leadership

Mr. Tejinder Singh,  popularly  known  as 'Teji' began his journey more than two decades back  at ITC Maurya in 1994 as a management trainee. Since then he has held senior  management  positions  at  several  ITC Hotels in Delhi, Jaipur and Hyderabad.

He has also garnered management expertise through international exposure in the  aviation industry as the General Manager Customer Services & in-flight Dining for Europe, UK & North America based in Brussels and subsequently as the General Manager Service Delivery & Guest Experience for the brand.

An  integral  part  of  the  pre-opening team as the General Manager of ITC Kohenur,  Teji,  was  one of the leaders for positioning and launch of this 274  luxury  destination  located  in the heart of Hyderabad’s new business district  (HITEC  City)

He  has been a core member of the pre-opening team of ITC Hotels and has played an integral role in the launch of several hotels, namely ITC Grand Chola in Chennai, WelcomHotel Jodhpur, WelcomHotel Bella  Vista, Chandigarh, ITC Grand Bharat, Gurugram as well as WelcomHotel Dwarka, New Delhi

 He  has  also  served  as  the Resident Manager of ITC’s flagship Hotel ITC Maurya, New Delhi in 2014 and the General Manager of ITC Rajputana in 2015.

Anil Chadha takes charge of ITC Hotels as their Chief Operating Officer (COO)

Anil Chadha has been named as the new chief operating officer (COO) at ITC Hotels

Before being appointed as the COO, He was Vice President, Operations at Hotels Division. Besides, in his previous tenure he was appointed as Vice President, Southern Region ITC Hotels and General Manager – ITC Grand Chola. As Vice President – South and General Manager, He was responsible for the growth and expansion in the Southern region in both the WelcomHotel and Luxury Collection brands such as WelcomHotel Coimbatore and Welcom Hotel Kences Palm Beach, Mahabalipuram which were opened under his aegis.

In his expansive career span, He has been accustomed with markets such as New Delhi, Agra, Kolkata, Bengaluru and Chennai which has facilitated his in-depth experience and understanding of the business dynamics of micro-markets within India.

His exemplary leadership distinguished by excellent people management and team building skills drives the result-oriented, passionate and ethical work culture that he has imbibed over the years.

Vivek Sharma appointed as a General Manager -Renaissance Ahmedabad

Extensive experience of more than 20 years in the hospitality industry Vivek Sharma joined as the General Manager at the Renaissance Ahmadabad. He is committed to providing strategic leadership expertise that ensures effective and efficient overall management at the hotel.

Prior to joining Renaissance, Vivek led the Hyatt Regency Ahmadabad for close to three years where he positioned the hotel to be the preferred choice for Heads of State and to cater to high profile large events.

He began his career with ITC Maurya, a Luxury Collection Hotel in 1999 as Assistant Manager - Food & Beverage.

He has led high performing teams as General Manager with multiple Hilton and Hyatt properties including opening the first DoubleTree Suites by Hilton of Asia Pacific

He believes in constant evolution, innovation, and collaborative leadership thereby achieving results through people.