I don’t want to change the industry per se but I do think we should continue to work together to prioritize sustainable business models that embrace environmentally-friendly approaches such as recycling, eliminating plastic use, and more.
Read MoreTo sum up my career of 36 years: 12 years (1/3rd) of hardcore operations. Another 12 years (1/3rd) in Franchising of Hotels in Mid-market segment, in operational training, sales and marketing, and consultancy services and remaining 12 years (1/3rd) in developing and running High-end Clubs.
Read MoreThe industry should sponsor some activities in the college where students get the feel of belonging with the Industry.
Read More"The Devil in the Kitchen" by Chef Marco Pierre White, which describes and gives you a deep understanding of the commitment and hardship it takes to become a successful Chef.
Read MoreDon’t just take pictures of your food for Instagram - eat your dish and thoroughly enjoy it before it goes cold! Many people seem obsessed with what others can see on their social media pages at the expense of their actual holiday experience.
Read MoreEditor: What can we expect in the coming year?
The industry will bounce back after the Pandemic people will travel again and will once again be confident in discovering and exploring new places, cultures, and people. FIFA World cup 2022 will be held in Qatar and many fans from all over the world will experience true Qatari Hospitality during their stay in Qatar. It is a big showpiece world event and everyone is excited. Growth in the hospitality sector in Qatar will continue to increase locally, regionally, and internationally.
Read MoreHospitality is a people industry; our guests and our staff are equally important to us. We must do whatever it takes to keep our guests happy and create an environment that beckons them to return. We also need to be dedicated to our staff to ensure they can continuously learn and grow.
Read MoreIf I could, I would change the treatment and the culture of how we treat hospitality employees. Change the behavior towards the service people at the hotel. Everybody deserves respect and a sense of humanity.
Read MoreTo become a successful chef, the first thing you need to understand food is science. Once you understand the science behind it you can do a lot of tweaking and experimenting
Read MoreGuests are looking for unique experiences, be it culinary, wellness. family fun etc which is curated by Hotels exclusively for the guests. Lot of Hotels have created these unique experiences for which guests are willing to pay.
Read MoreI believe the hospitality workforce has worked as front line workers during such unprecedented times. It is extremely important that they receive due recognition and appreciation. The hospitality professionals work extremely hard throughout the year including the festivals and holiday seasons to curate memorable experiences for the guests. Now, it is the time where the fraternity and consumers must support the sector.
Read MoreThe attitude of taking your cooking as a passion, not profession.
Read MoreEditor: Two things you would like to change in the industry.
Industry needs to start looking at the sustainable operating procedures in a bigger way than what it is right now for customers and employees.
Multiskilling: I want to change the mind-set in terms of functionality of operational departments by introducing the service design concept of multi-skilling rather than specialisation in certain areas.
Read MorePeople still consider the hospitality industry inferior to others or some reasons unknown and this should definitely change.
Read MoreThe most important is your attitude to learn. Also General Knowledge. If you are not aware of what is happening around you, chances are that you may not be aware whats going around you on your job.
Read MoreSuccess doesn’t just find you, you have to go out and get it. Being a chef requires a lot of hard work and determination.
Read MoreSound knowledge, market intelligence, and aligning to demand are critical to success in any industry, more so in hotels. Another very important aspect that is paramount here is Genuine Service Orientation and a Positive Attitude.
Read MoreWhile at Hilton Bangalore, an original composition went on to win an international music contest for Hilton Asia Pacific and while at Hard Rock Hotel Goa, I was the lead guitarist for the in-house rock band for close to 3 years. Both of these were in addition to my day job as a hotel Trainer.
Read MoreI believe Hotel Management colleges should upgrading and start adopting courses that are better suited to industry needs now so that the new-gen doesn’t feel things are different compared to college and real practical life.
Read MoreWe have spent decades mapping customer journeys, ensuring their happiness and satisfaction. Let us spend some time now mapping employee journey, ensuring their happiness and satisfactions. Otherwise, we will have huge problems finding good talent in our industry.
Read Moreeverything hospitality
only hospitality
Eclat Weekly Newsletter Vol 2, No 1, 8 Jan 2024 by Eclat Hospitality
^ What Happens When Someone Sees More in You Than You See in Yourself? - The Michelangelo Effect ^ Eclat NextStep™: Your next step, made certain ^Stuff we loved
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