Amazon’s Alexa for Hospitality, just say 'Alexa, Check Out'!

Amazon officially launched Alexa for Hospitality together with Marriott International, which said it's bringing the new feature to about 10 of its US locations over the summer, including Charlotte Marriott City Center in North Carolina and Marriott Irvine Spectrum in California. Alexa for Hospitality will also be available to other hoteliers by invitation only.

"We want to strip away the things that might create unexpected surprises or bumps in the road and create as seamless an experience as possible," Jennifer Hsieh, Marriott's vice president of customer experience innovation, said at the demo, mentioning

Alexa's new ability to check you out of your room so you won't have to stop by the front desk.

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Rausch said Alexa for Hospitality will allow hoteliers to customize their Echo speakers to each property, allowing them to provide guests with local restaurant and attractions recommendations and specific information about the hotel, like pool and gym hours. Amazon also developed a new back-end system to help hotels manage a whole fleet of Echo devices.

Amazon will soon allow people to connect their Amazon accounts to their hotel Echo speakers, letting them access their Audible audiobooks and music services including Amazon Music, Spotify, and Pandora. The devices will disconnect from a guest's account at checkout.

see more at https://www.amazon.com/alexaforhospitality

 

 

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