Atmosphere Core Announces Two New General Managers

Hospitality Stalwarts, Philippe Claverotte to Lead RAAYA By Atmosphere and Jenni Hartatik to take the Helm at OBLU SELECT Sangeli

International hospitality company Atmosphere Core announces two key appointments. Philippe Claverotte, a suave hotelier and a senior leader of the company, has been appointed as the Vice President of Operations and General Manager of RAAYA By Atmosphere and continuing with the long-standing tradition of embracing women in leadership, OBLU SELECT Sangeli appoints Jenni Hartatik as General Manager.

Philippe Claverotte’s career spans almost 30 years and includes reputed luxury hotel groups and resorts in twelve countries. This appointment is his seventh leadership role in a luxury property. A French national, Philippe joined Atmosphere Core in 2019 as the General Manager at Atmosphere Kanifushi. He moved to VARU by Atmosphere as General Manager in February 2021, where he led the team for three years. Philippe has a strong track record of success within the company, including the recent rebranding and relaunch of OBLU NATURE Helengeli by SENTIDO.  

Speaking about his new role and island concept Philippe says, “At RAAYA by Atmosphere, there is a guest experience like no other, a balance of escapism and energy. Our island is deeply rooted in personal expression, and we intend to create moments of happiness in all corners. As we rebrand, my focus remains on driving operations and business strategies, whilst also developing and motivating the team to anticipate, craft, and elevate every guest interaction, and truly deliver on our brand promise: A New Experience Awaits”.

Proficient in French, English, and Spanish, Philippe brings a magic touch to hospitality, effortlessly inspiring and leading a diverse team to foster a culture of excellence. Extensive industry experience combined with a deep understanding of the company philosophy, Joy of Giving, makes Philippe the right choice for RAAYA by Atmosphere, set to launch on the 4th of July 2024.

The second key appointment is that of veteran hotelier Jenni Hartatik as General Manager of OBLU SELECT Sangeli, a serene private island within the COLOURS OF OBLU brand. Jenni brings a wealth of expertise spanning over 25 years in luxury hospitality and a spirit to achieve the impossible. 

“Attitude determines altitude”, says Jenni Hartatik. Elaborating on this philosophy, she says “Coming from another island country, Indonesia, I can easily connect with Maldivians’ soul-deep hospitality culture. It’s all about anticipating our guests’ needs and going the extra mile to make their dreams a reality. The vibrant island lifestyle and incredible holiday plan at OBLU SELECT Sangeli make it a favourite among global travellers. And I want to ensure that we continue this tradition of service excellence, meeting and exceeding business goals, all whilst elevating guests’ holiday experience to new heights.” 

Jenni Hartatik, hailing from Indonesia, has held senior positions at prestigious properties around the world, including roles as General Manager at international hotels in Indonesia and China as well as a Director of Sales & Marketing role. Having worked her way up the career ladder, she seamlessly manages various aspects of resort operations and is poised to mentor and build the team, bringing out the best in them. Jenni has continuously honed her skills through specialised training and international exposure gained from hands-on experiences with high-revenue markets across Asia, Africa, Europe, and North America. She is fluent in English, Mandarin, and Indonesian, and has also studied Japanese, Cambodian, and German. 

Abhijeet Adurkar Elevated to General Manager of The Resort, Mumbai

Since joining The Resort in December 2022 as Hotel Manager, Abhijeet has played a pivotal role in driving the hotel’s success and growth. He has now been promoted to General Manager of The Resort, Mumbai.

During his tenure at The Resort, Abhijeet has been instrumental in leading operations, setting a strategic vision, and executing long-range planning. His innovative business strategies have significantly increased revenue and effectively targeted new markets, ensuring the hotel remains at the forefront of the hospitality industry. Abhijeet’s efforts in implementing operational strategies have successfully built both customer and employee loyalty, fostering a welcoming and efficient environment for all.

Abhijeet has demonstrated exceptional financial acumen, managing budget implementations, conducting employee evaluations, and overseeing contract negotiations. His strategic oversight of marketing and promotional campaigns has kept the hotel’s initiatives aligned with overall goals and objectives, further solidifying The Resort’s position as a premier destination in Mumbai. His ability to analyze market trends and competitor activities has created competitive advantages that have driven substantial growth and profitability.

One of Abhijeet’s key contributions has been his focus on enhancing guest experiences. By interacting well with customers and nurturing relationships, he has ensured a high level of satisfaction and repeat business. His innovative programs to increase employee loyalty have also played a crucial role in reducing turnover, maintaining a dedicated and motivated team.

Before joining The Resort, Mumbai, Abhijeet held several key positions in high-end hospitality chains, including roles at Yauatcha, Mumbai, Le Meridien, Mahabaleshwar, Courtyard By Marriott, Surat, JW Marriott Sahar, Mumbai, and Ritz Carlton, Riyadh. His extensive experience in the hospitality industry has provided him with a broad perspective and deep understanding of the business.

Abhijeet Adurkar’s promotion to General Manager marks a significant milestone in his career and a testament to his dedication, expertise, and outstanding leadership. The Resort, Mumbai, looks forward to continued success and growth under his guidance.

Minor Hotels Announces Key Management Promotions on the Islands of Koh Samui and Koh Phangan

Minor Hotels, one of the world's fastest growing hospitality companies, with over 550 properties across more than 56 countries, announces two key promotions in Thailand at its Koh Samui and Koh Phangan properties. Effective from February 2024, Ahmed Asim is the new General Manager of Anantara Rasananda Koh Phangan Villas, and Frederic Kolde assumes the role of General Manager of Anantara Lawana Koh Samui Resort from June 1st.

Ahmed Asim takes up his first General Manager posting after serving over a year as Resort Manager at Anantara Riverside Bangkok Hotel, where he was managing the operations of the 376-room resort and the F&B division with 10 outlets, banquet operations and dining boats.

Asim joined Minor Hotels in 2019 as Director of Rooms at Anantara Riverside Bangkok Resort. He then got promoted to Hotel Manager for the first time at Avani+ Riverside Bangkok in 2021.

A passionate and hardworking professional, Asim started his career in hospitality in 2005 as a butler at Soneva Fushi in the Maldives and held various operational roles in the Maldives and Thailand.

A Maldivian national, Asim holds a BTEC National Diploma in Hotel Catering and Institutional Operations, Maldives College of Higher Education, Maldives.

Luxury expert Frederic Kolde joins Anantara Lawana Koh Samui Resort from Anantara Siam Bangkok Hotel where he has held the position of Hotel Manager since 2023. His primary responsibilities included overseeing the eight award-winning restaurants and 354 guest rooms, banquet operations, and a luxury spa & IV drip bar. In his new role Frederic can fully play on his strengths to make personalisation and customisation central to the guest experience.

Frederic stepped into his first leadership role shortly after graduating from Swiss Hotel Management School (SHMS) as pre-opening Assistant Manager at the signature steakhouse at Grand Hyatt Hong Kong. He would remain on the Hyatt Hotels leadership roster until 2016, relocating to Japan in 2012 to manage The Oak Door steakhouse at Grand Hyatt Tokyo, then returning to Grand Hyatt Hong Kong in 2014 as Assistant Director of Food & Beverage.

The next chapter brought Frederic first to Thailand, where he worked as Director of Food & Beverage at Grand Hyatt Erawan Bangkok, and later to China. In his role as Executive Assistant Manager in charge of Food & Beverage at Hyatt Regency Beijing Wangjing, he honed his leadership skills during the challenging pandemic years.

A German, French, and Brazilian national, Frederic holds a Certificate in Hotel Revenue Management from eCornell University.

“It gives me great pleasure to announce these two key promotions within Thailand,” said Vice President of Operations for Bangkok, Samui, Chiang Mai and Chiang Rai, Mark O’ Sullivan. “Both Asim and Frederic have always demonstrated their strong leadership skills at both our flagship properties in Bangkok and I am confident that they will continue to thrive in their new managerial roles at our two stunning properties in the Gulf of Thailand.”

Navi Mumbai Marriott Hotel Appoints Saurabh Dube as General Manager

Mumbai, India – Marriott International is delighted to announce the appointment of Saurabh Dube as the General Manager of the highly anticipated Navi Mumbai Marriott Hotel. Bringing over 20 years of extensive experience in the hospitality industry, Saurabh is set to lead the new property with his visionary approach and profound industry knowledge.

Saurabh Dube is a seasoned hotelier whose career began with Oberoi Hotels & Resorts. Over the years, he has advanced through various key roles in leading hospitality brands across Mumbai. His diverse background encompasses leadership in Food & Beverage operations, Events & Catering, Revenue Management, and Sales & Business Development.

In his most recent role as General Manager at Sheraton Grand Pune, Saurabh successfully reopened the hotel post-pandemic, establishing it as the preferred destination for business travelers. Under his leadership, the hotel achieved remarkable growth in revenue and market reputation. He also pioneered a robust 'Revenue & Reputation' strategy, resulting in significant financial success and market dominance in 2022.

Prior to this, Saurabh held prominent positions such as Director of Room Operations, Sales and Marketing at The St. Regis Mumbai, and Director of Business Development at The Leela Mumbai. His leadership at these prestigious establishments contributed to substantial improvements in operational efficiency, revenue management, and market expansion.

Saurabh's vision for Navi Mumbai Marriott Hotel is to create an unparalleled guest experience, leveraging his extensive expertise to deliver exceptional service and innovative hospitality solutions. His goal is to position the Navi Mumbai Marriott Hotel as a leading destination for both business and leisure travelers, fostering a culture of excellence and high performance within the team.

Expressing his enthusiasm about his new role, Saurabh Dube said, "I am honored to join the Navi Mumbai Marriott Hotel and excited to contribute to its success. My vision is to build a vibrant and dynamic environment where guests can experience unparalleled luxury and service. Together with my team, I aim to establish Navi Mumbai Marriott as a benchmark for hospitality in the region."

Saurabh holds a diploma in Hospitality from IHM Calcutta and is known for his avid reading habits, fitness enthusiasm, and passion for solo sports bike rides. His diverse interests and active lifestyle contribute to his holistic approach to leadership and team motivation.

HYATT REGENCY LUDHIANA ANNOUNCES SYED ZULFIQAR ALI AS THE NEW GENERAL MANAGER

Ludhiana, Punjab (2024) – Hyatt Regency Ludhiana is pleased to announce the appointment of Syed Zulfiqar Ali as its new General Manager, effective May 16, 2024.

Bringing over 22 years of invaluable experience in the hospitality industry, Syed Zulfiqar Ali joins Hyatt Regency Ludhiana with a distinguished career marked by excellence and innovation. With a focus on leadership, profitability, and enhancing guest experiences, Zulfiqar's appointment signals a new chapter of success for the hotel.

Zulfiqar's impressive career journey includes leadership roles at esteemed properties such as Courtyard by Marriott SBR Ahmedabad, Four Points by Sheraton Srinagar, Fairfield by Marriott Indore, and Westin Pune, where he garnered recognition for his dedication to excellence and guest satisfaction. Notably, he was awarded Best Housekeeping Leader of the Year in 2014 and Best Director of Rooms in 2016 & 2017 by BW Hotelier, showcasing his commitment to delivering exceptional service standards.

His commitment to service excellence has been unshakable and results-driven. Through careful strategy and collaborations, under his leadership, Courtyard by Marriott Ahmedabad SBR secured reputable ranks in South Asia, driving profitability for stakeholders and the brand. The overall growth in various key performance indicators such as net operating profit, gross operating profit, total revenue, average daily rate, market share, revenue per available room, guest satisfaction, and guest voice growth was significant. This growth reflects Zulfiqar's effectiveness in enhancing guest experiences and optimizing operational efficiency. Additionally, Zulfiqar achieved the highest guest voice growth Year over Year for 2023 in South Asia Marriott International.

"I am deeply honored to join Hyatt Regency Ludhiana, a brand synonymous with excellence and innovation in the hospitality industry," said Syed Zulfiqar Ali, the newly appointed General Manager. "I am committed to building upon the hotel's legacy of exceptional service and guest satisfaction, and I look forward to working closely with the talented team to achieve new heights of success."

Zulfiqar's career reflects his passion for sustainability and community engagement. At Courtyard by Marriott Ahmedabad SBR, his leadership achieved the highest water recycling rate in the APEC region, emphasizing environmental stewardship. He implemented energy efficiency, water saving, and waste management measures, while supporting local businesses and establishing sustainable practices.

Zulfiqar champions transformational leadership, nurturing a culture of learning, empowerment, and recognition, resulting in high-performance teams. His love for diverse cultures and cuisines inspired his hospitality career, where he has hosted global guests, orchestrated events, and curated personalized experiences. His journey has been personally transformative and professionally rewarding, driven by the desire to positively impact lives.

Please join us in congratulating Syed Zulfiqar Ali on his new role and wishing him every success in his endeavours at Hyatt Regency Ludhiana

Novotel Goa Candolim & Novotel Goa Resort & Spa Appoints Sachin Maheshwary as General Manager

Novotel Goa Candolim & Novotel Goa Resort & Spa Appoints Sachin Maheshwary as General Manager

With years of experience and a deep understanding of the Accor brand, Sachin is set to elevate guests’ experiences and drive growth at Novotel Goa.

June, 2024, National: Novotel Goa Candolim and Novotel Goa Resort & Spa are pleased to announce the appointment of Sachin Maheshwary as the new General Manager. Sachin, an industry veteran with over 25 years of experience in the hospitality industry will be responsible for the growth of 270 keys across both the properties, leveraging his extensive knowledge of the Novotel brand and his skills as an F&B Alchemist for Accor in India & South Asia.

In his new role, Sachin's focus will be to elevate both the Novotel properties through strategic initiatives in F&B, enhance training of staff across both the properties to ensure guests' experiences and other services are taken notches higher. He will also bring in his expertise of infusing local elements by collaborating with local communities and driving sustainable practices. Having worked with the Novotel brand twice before, he has a clear understanding of the brand goals, service standards and identity. His extensive experience and innovative ideas will enhance the brand’s image holistically.

His journey with Accor started in 2016 where he served as Executive Assistant Manager at Novotel Mumbai Juhu Beach and has since played a pivotal role in the brand's growth and success in India. He has proven himself since then by leading 2 pre-openings as General Manager at Novotel Kochi Infopark Kochi and Grand Mercure Bengaluru at Gopalan Mall, Bengaluru. Opening the hotel was both tough and rewarding for Sachin, but he handled it all with ease. Since joining Accor brand, he has introduced multiple F&B programs, training and support framework for the food and beverage team across the region as the F&B Alchemist for India & South Asia and also won the Times Best Hospitality Project for the year 2022.

Sachin’s professional trajectory includes the best of the best in the hospitality industry including The Taj Mahal Palace Mumbai, Taj Lands End Mumbai and Taj Coromandel Chennai. He has a Masters of Management in Hospitality from Cornell University (US) and Nanyang Technological University (Singapore), where he was awarded ‘Best Student of the Year’. He was also awarded the ‘Best F&B Manager’ award by FHRAI for the year 2013-14.

Commenting on his appointment Sachin expressed, “I couldn't be more thrilled to join the Novotel family in Goa. The opportunity to lead both properties in such a vibrant and culturally rich destination is incredibly exciting. Goa's blend of beautiful beaches and rich heritage perfectly complements my love for exploring new places and learning about different cultures.” Talking about his vision for the properties, Sachin added, “I'm eager to work with the amazing teams here to create unforgettable experiences for our guests, all while driving our commitment to sustainability even further. Looking forward to a thrilling journey.”

Mr Vikas Sharma appointed as General Manager at Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces.

Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces are happy to introduce Mr Vikas Sharma as their new General Manager. With over 30 years of comprehensive experience in hotel operations and management, Mr. Sharma brings valuable expertise to his new role and is set to elevate the property to greater heights.

Mr Sharma's 31-year career spans various roles at prominent hospitality brands, including Radisson Blu Resort Dharamshala and Hard Rock Hotel Goa. He previously served as AVP Operations at DLF heading operations of 11 Premium and National DevCo Clubs Pan India. His strategic planning and business development skills have equipped him to elevate customer satisfaction and streamline operational efficiency at various Corporate Hotels and resorts in India and Overseas.

At Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces, Mr Sharma will oversee all operations and work to enhance revenue generation. He aims to establish the resort as a premier wellness destination, offering travellers an unparalleled experience. Mr Sharma's strong leadership skills and deep understanding of the hospitality industry make him an excellent fit for the resort.

"I am truly excited to be a part of Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces. The resort's distinctive offerings, such as the exclusive Swiss Gondolas/ cable car and the expansive 75,000 sq. ft. spa (the largest in Himachal Pradesh), set it apart as a beacon of luxury wellness hospitality. I am confident that we can further elevate its status," expressed Mr. Sharma.

Mr Akash Garg, Chairman & Managing Director at Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces, expressed his utmost confidence in Mr. Sharma’s appointment, "We are thrilled to have Mr. Vikas Sharma join our team. His exceptional track record and innovative approach to hospitality management are precisely what we need for our next phase of growth. We are committed to providing the best possible hospitality, and Mr. Sharma's appointment is a significant stride in this direction."

Taj Lakefront Bhopal appoints Vishal Sharma as General Manager

As Cluster General Manager for Operations and General Manager of Taj Lakefront Bhopal, Sharma will oversee the operational aspects of Taj Lakefront and provide leadership to Taj hotels across Madhya Pradesh

Taj Lakefront Bhopal announces the appointment of Vishal Sharma as General Manager. In his new role as Cluster General Manager for Operations and General Manager of Taj Lakefront Bhopal, Sharma will oversee the operational aspects of Taj Lakefront and provide leadership to Taj hotels across Madhya Pradesh, excluding Ginger Indore.

Expressing his gratitude for the opportunity, Vishal Sharma stated, “It’s an immense privilege to take on this dual responsibility within the Taj family. I am fully committed to leveraging my extensive experience and insights to maintain the brand’s reputation and to guide Taj Lakefront Bhopal towards unprecedented success, setting new benchmarks for the hotel.”

With over two decades of experience, Vishal Sharma embarked on his career journey as a Food & Beverage Associate under IHCL Selections. His dedication and proficiency swiftly earned him leadership roles, including his tenure as Food and Beverage Manager at Vivanta Mangalore and Taj Tashi Bhutan. Before joining Taj Lakefront Bhopal, he served as General Manager at prominent hotels such as Vivanta Dal View in Srinagar and Vivanta Kolkata on EM Bypass, along with a stint as Operation Manager at Taj Mahal in Lucknow.

Vishal Sharma’s extensive experience spans various regions, demonstrating his adeptness in diverse markets and his ability to foster relationships with stakeholders while driving revenues, particularly in food and beverage-oriented establishments. His sharp business acumen and market understanding position him well to excel in his expanded role.

Renaissance Lucknow Appoints Sachin Shet as General Manager

Lucknow: Renaissance Hotel Lucknow, a part of Marriott International proudly announces the appointment of Sachin Shet as its General Manager, marking a significant milestone in the hotel's journey. With an illustrious career spanning over 24 years in the hospitality sector, Sachin brings a wealth of expertise and leadership acumen to his new role.

In his capacity as General Manager, Sachin will lead the hotel teams with unwavering commitment and hands-on guidance, drawing upon his extensive experience to elevate operational excellence. His strategic vision will be instrumental in shaping innovative strategies while upholding the highest standards of service, ensuring unparalleled guest satisfaction, and driving operational efficiency.

Sachin's journey in the hospitality industry commenced in Food & Beverage operations, from where he progressed to assume pivotal roles in both leisure and business hotels across India. Joining Marriott International in 2022 marked a significant chapter in his career trajectory, culminating in his recent role as Hotel Manager at JW Marriott Juhu Mumbai. Prior to his tenure with Marriott, Sachin honed his skills with esteemed luxury brands such as Taj and Leela, enriching his understanding of hotel operations and guest service dynamics.

Beyond his professional pursuits, Sachin is a dedicated fitness enthusiast and marathon runner, underscoring his belief in the symbiotic relationship between personal well-being and professional success. 

"I am thrilled to embark on this journey with Renaissance Lucknow. Together, we will embark on a quest to elevate guest experiences, uphold exceptional service standards, and foster innovation within Lucknow's vibrant hospitality landscape," remarked Sachin, reflecting his excitement upon assuming the role of General Manager.

Suresh Kumar appointed General Manager of WelcomHeritage Cheetahgarh Resort and Spa.

May 2024: WelcomHeritage Cheetahgarh Resort and Spa is thrilled to announce the appointment of its new General Manager, Suresh Kumar. With a wealth of experience in the hospitality industry and having spent the past four years with ITC Hotels, Suresh has a proven track record of delivering exceptional guest experiences.

As the general manager of the popular luxury boutique property located in Bera, Rajasthan, Suresh will bring a unique perspective and leadership style to the resort’s daily operations and elevate guest experiences.

“Suresh Kumar's strategic vision and innovative approach to hospitality will undoubtedly drive Welcomheritage Cheetahgarh Resort and Spa to new heights of success. He is the perfect fit for our luxurious resort, and we are confident that under his guidance, our resort will continue to be a premier destination for travellers seeking luxury, relaxation, and unparalleled service.”, adds Gulshan Jhurani, promoter of the resort.

A luxurious boutique haven of immersive Jawai experiences, WelcomHeritage Cheetahgarh Resort & Spa is located across 20 acres amid the surreal Aravalli Hills. It offers authentic insights into the ‘Land of the Shepherd and the Leopard’. With a calming lake within the property premise for exceptional birding, luxury bungalows and tents, a culinary extravaganza as well, as activities such as star gazing, leopard safaris and Rabari village walks, WelcomHeritage Cheetahgrah Resort and Spa is an ideal choice for a relaxing yet enthralling break from the mundane chaos of urban life, romantic getaways, intimate family and friends reunions, solo and all-women holidays or those interested in exploring Bera's fascinating wilderness and culture whilst immersed in ultimate luxury.

Rachita Sood appointed as the General Manager of Novotel Mumbai International Airport

May 2024, National | Novotel Mumbai International Airport is proud to announce the appointment of Rachita Sood as General Manager. Rachita is an accomplished hospitality veteran with over 20 years’ experience with specialized expertise in Rooms, Guest Experience, Spa Operations, Revenues and Controls, Implementation and maintenance of Operational Systems and Procedures amongst others. In her new role, Rachita will spearhead overall development of Hotel Operations vertical and oversee planning and implementation of strategies along with guest relations, leading the team towards maximum impact and outcome. Rachita, formerly Director of Operations at Sofitel BKC, has achieved an internal promotion to General Manager at Novotel Mumbai International Airport. Rachita's promotion underscores her dedication and capability to navigate diverse challenges within the hospitality industry, promising to elevate excellence at Novotel Mumbai International Airport.

An alumni of MGV College of Hotel Management, Rachita has been associated with some of the biggest international brands in hospitality across India.

Commenting on her appointment Rachita Sood, General Manager, Novotel Mumbai International Airport expressed her enthusiasm, “I am excited to take on the new role and happy to be part of the Novotel Mumbai International Airport team. The hotel, although recent, has in a short span become a must visit for expats, business travelers and also the local residents looking for an unwinding time away from home. But there is always room for more and I am working on new ideas to further strengthen brand perception especially amongst the younger Mumbai audiences and looking forward to bringing those ideas to fruition. Our collective endeavor will always be to bring our passion at play and ensure memorable guest experiences, satisfaction, consistency, and customer loyalty”.

Outside of work, Rachita enjoys exploring nature and spending time with her family.

Le Méridien Hyderabad announces significant advancements in its leadership team

Hyderabad : Le Meridien Hyderabad proudly announced significant advancements in its leadership ranks, reflecting a commitment to talent development and fostering growth within the organization.

Praveen Chavva has been promoted to the prestigious position of Assistant Director of Food & Beverage. With an impressive career spanning 17 years, Praveen exemplifies unwavering dedication to exceeding guest expectations. His diverse expertise across various food and beverage realms enables him to deliver personalised and meticulous service that consistently surpasses industry standards.

Anil Kumar Manda has been elevated to the role of Assistant Director of Loss Prevention. With 15 years of experience, Anil brings a wealth of knowledge and proficiency in Indian Business and Risk Management, garnered from his tenure with renowned brands such as Oakwood International, Radisson, and Lemon Tree. His promotion reflects his outstanding contributions and unwavering dedication to excellence.

Furthermore, Le Méridien Hyderabad is thrilled to announce Saikrishna Seram's promotion to Director of Sales. In his new capacity, Saikrishna will drive the development and execution of innovative sales strategies to maximise revenue and enhance the hotel's market presence. His proven track record and strategic prowess, demonstrated during his tenure as Associate Director of Sales, position him as an invaluable asset to the team.

Lastly, the hotel welcomes Sumit Mehta as the new Rooms Division Manager. With 14 years of enriching experience, including a distinguished tenure with Marriott International and recent role at Sheraton Colombo, Sumit brings a wealth of expertise to his new position. His strategic focus on guest satisfaction, revenue growth, and financial optimization, coupled with his exceptional communication and problem-solving skills, align perfectly with the hotel's vision for excellence.

"Praveen, Anil, Saikrishna, and Sumit embody the epitome of dedication and professionalism, and their promotions reflect our commitment to nurturing talent and fostering growth within our organisation," says Vaibhav Sagar, General Manager of Le Méridien Hyderabad.

Join us in extending heartfelt congratulations to Praveen, Anil, Saikrishna, and Sumit as they embark on their new roles, and wishing them continued success and growth in their respective endeavours.

The Leela Ambience Gurugram Hotel & Residences appoints Mr. Manish Bedi as Director - Food & Beverage

With more than 20 years of experience, Manish brings a wealth of expertise 

Gurugram, May 2024: The Leela Ambience Gurugram Hotel & Residences announced the appointment of Mr.Manish Bedi as the Director of Food & Beverage. In his new role, Mr.Manish will oversee F&B across all aspects of the luxury hotel ensuring the highest standards of service and exceptional experience for guests.

As the Director of Food & Beverage, Manish’s strategic vision and hands-on leadership style are poised to enhance the esteemed hotel’s F&B offerings, elevate service standards, and reinforce F&B’s position as a destination of choice for diners. 

With an impressive career spanning over two decades, Manish is a distinguished name in the hospitality industry. The industry expert, an alumnus of the prestigious Robert Gordon University of Scotland, hails from Kolkata. The driving force brings a wealth of experience from renowned establishments such as Shangri-La Bengaluru, Shangri-La  Dubai, Shangri-La Shanghai, Shangri-La Abu Dhabi and Shangri-La New Delhi along with the Dubai World Trade Centre, a prominent convention and exhibition venue in the Middle East, and The Park hotels.

His responsibilities will include increasing team efficiency, incorporating F&B trends into  culinary offerings, and aligning F&B activities with seamless operations. The visionary is known for his passion for elevating dining experiences and driving operational excellence. 

Speaking on his new role, Manish says, “I am hugely excited to be joining the team at The Leela Ambience Gurugram Hotel & Residences and look forward to working with the very best in hospitality. As such a storied hotel, it is an honour to be a part of the team and act as a custodian to its F&B services, ensuring their legacy continues for many years to come.”

 The Leela Ambience Gurugram Hotel & Residences believes that Manish will play a pivotal role in enhancing the culinary offerings and reinforcing the hotel’s reputation as a premier destination for unique dining experiences.

Cygnett Hotels & Resorts appoints Rajeev Sharma as General Manager of Operations & Pre-Opening Support

Cygnett Hotels & Resorts has announced the appointment of Mr. Rajeev Sharma as the new General Manager of Operations & Pre-Opening Support. Mr Sharma, a seasoned hospitality expert with a Postgraduate Degree in Hotel & Hospitality Management and a Bachelor in Commerce, brings to the company over two decades of extensive experience in the hospitality sector, both in India and internationally. Mr. Sharma completed his Food & Beverage executive management training at the Welcome Management Institute (WMI, ITC-India) and has since established a remarkable career.

“Rajeev’s rich background and dynamic approach to hospitality management will be pivotal as we expand and enhance our portfolio. His leadership will be crucial in driving the operational success of our upcoming hotel openings and reinforcing Cygnett’s position as a leader in the hospitality industry,” said Sarbendra Sarkar, Founder of Cygnett Hotels & Resorts.

In his new role, he will oversee the operational aspects and support the pre-opening phases of new properties, ensuring that each venture aligns with Cygnett’s standards of excellence and operational efficiency.

Mr. Glen Dsouza has been appointed as General Manager at Hyatt Centric Ballygunge Kolkata

With over 18 years of experience and strong leadership skills in the dynamic hospitality and service industry, Mr. Glen Dsouza, has joined Hyatt Centric Ballygunge Kolkata as the General Manager. Glen brings a wealth of expertise in business administration, budgeting, revenue forecasting, and adept relationship management.

Glen completed his Hospitality Management studies with the American Hotel and Lodging Association.His illustrious journey in hospitality commenced with Marriott International, where he embarked on a path of success.Prior to this, Glen has  hold significant roles, including Hotel Manager at Fairfield by Marriott ,Goa ,Anjuna, and Director of Rooms at esteemed establishments like Marriott Resort & Spa, Goa and Courtyard by Marriott, Ahmedabad.

Glen's professional footprint extends beyond borders, having worked in vibrant international destinations such as Hong Kong, Doha, and Abu Dhabi. His global exposure has enriched his understanding of diverse cultures and refined his approach to delivering exceptional hospitality experiences.Throughout his career, Mr. Dsouza has played a pivotal role in navigating pre-opening challenges and ensuring operational excellence in renowned properties. His commitment to excellence is not only evident in his professional achievements but also in his proven leadership capabilities.

Beyond his professional pursuits, Glen values quality time with his family and is a cycling enthusiast. We believe that his diverse experiences and personal attributes will enrich the Hyatt Centric Ballygunge Kolkata community, fostering an environment of growth and excellence.

The Fern Hotels & Resorts Announces New GM Appointments

Mumbai, May 03, 2024: The Fern Hotels & Resorts announces the appointment of General Managers at four of its hotels and resorts.

Sunil Kumar- General Manager at The Fern Residency, Udaipur

 Assuming the role of General Manager, The Fern Residency, Udaipur, Sunil Kumar brings over two decades of extensive hospitality experience in hotel and F&B Operations. A dedicated professional, Sunil will focus on overseeing hotel operations to elevate the Fern legacy and develop strong relationships with stakeholders and maximize guest satisfaction. His journey includes roles with eminent groups like IHG Hotels and Sarovar Hotels, showcasing expertise in operational excellence, and guest satisfaction.

Dinesh Sharma- General Manager at The Fern Residency, Mundra

With a twenty-year tenure in hospitality, encompassing technical, operational, and business development aspects, Dinesh Sharma is entrusted with the role of General Manager at The Fern Residency, Mundra. His responsibilities include overseeing hotel operations, managing budgets and gross operating profits, and ensuring the success of the hotel in terms of sales services and standards. His rich background features key positions at Royal Orchid Hotel Group – Rajkot and Clear Essence California Hospitality Group in Nigeria. In recognition of his outstanding service, he has been awarded 'Best General Manager 2016’ for Wyndham Worldwide by KosMopolitan Hospitality Thailand, and the 'Nigerian Merit Award 2018 in Hospitality Segment’ amongst other awards.

Amit Kumar Thakur - General Manager at The Fern Residency, Katra (Vaishno Devi)

Amit Kumar Thakur takes over as General Manager of The Fern Residency, Katra (Vaishno Devi), bringing sixteen years of experience in hospitality. With a strong background in budgeting and marketing, he will focus on overseeing hotel operations, and ensuring the success of the gross operating profit. Amit’s journey includes roles with renowned established such as Cygnett Hotels Dharamshala & AV Resorts Manali

Sayel Mandal- General Manager at Valley View Beacon Resort, Mahabaleshwar

Sayel Mandal, the newly appointed General Manager at Valley View Beacon Resort, Mahabaleshwar, comes with 13 years of experience in establishments like Treat Beach Resort & Spa, Gholvad & VITS Dapoli, Maharashtra. In his new role, Mandal will focus on overseeing overall operations, maximizing GOP, and ensuring guest satisfaction.

Tamara Lilac Kumbakonam appoints Unnikrishnann V Menon as Hotel Manager

April 2024, National: Tamara Leisure Experiences announces the appointment of  Unnikrishnan V Menon as General Manager, The Tamara Lilac Kumbakonam. His new role and responsibilities includes implementing a hotel's strategic objectives and making sure that all employees are operating in accordance with them.

With 29 years of extensive experience, Unnikrishnann  is a veteran in the hospitality industry, who brings with him a wealth of knowledge and a track record of success, making him a valuable addition to The Tamara family. He has in the past been held pivotal  positions across prestigious hospitality establishments including last 18 years in the capacity of GM & CGM in various recognized groups namely Olive Eva – Cochin, Vivin Luxury Suites,Trichur Towers, Contour Holiday Resorts Private Limited, Swagath Holiday Resorts Kovalam, Kerala, Tangerine Boutique Resort, Calangute, Goa Taj Group of Hotels.

Unnikrishnnan comes with a wealth of professional experience and is an influential figure in the hospitality sector. He holds a Masters degree in Business Administration in Human Resource Management from Annamalai University. His knowledge of the sector and expertise of nearly 3 decades makes his onboarding a valuable addition to the Tamara Leisure Experiences team.  

Shruti Shibulal, CEO & Director of Tamara Leisure Experiences, said, “Adding Unnikrishnann as part of our TLE team lays emphasis on our constant commitment to delivering outstanding hospitality experiences. His experience of so many years and contribution to shaping up other esteemed hospitality brands will come into action at Lilac to further strengthen our offerings, position and imagery. We look forward to this partnership and we are hopeful of making our guests' experiences even more memorable.”

Unnikrishnann V Menon, General Manager of Tamara Lilac Kumbakonam, said, “It brings me immense joy to be part of team TLE with Tamara Lilac Kumbakonam. Having served in the hospitality industry and gathering experience across, I am excited to share knowledge, impart insights and lead a team of some of the most exceptional people in the industry. I look forward to an amazing innings with my team and putting forth some amazing work together.”

Beyond his professional endeavors, Unnikrishnann harbours a passion to watch science fiction programmes. He also has a keen interest in gardening, showcasing his love towards flora and fauna. 

Finnair announces new General Manager for the India Market

New Delhi, April 2024: Finnair, the national airline of Finland, is pleased to announce the appointment of Anupam Vig as the new General Manager for India, effective January 1, 2024.

Anupam Vig is a dynamic professional with over two decades of experience in the airline industry. His expertise lies in developing and implementing innovative sales strategies that drive growth and expand market presence. Throughout his career, Anupam has demonstrated a deep understanding of industry dynamics and consumer behavior, consistently delivering results by identifying business opportunities. His leadership will help further Finnair's goal of providing top-notch service and connectivity to customers traveling from India to Finland and Nordic destinations.

“I am delighted to have Anupam Vig lead our team in India. India continues to be an important market for Finnair,” says Jenni Suomela, Vice President, Global Sales and Channel Management, Finnair.

“I am honored and excited to take on the role of General Manager for Finnair in India. Finnair, as a 100-year-old airline, has a rich legacy of providing exceptional service, and I am committed to contributing to its continued success and strengthening Finnair's position as a preferred choice for travelers across India”, says Anupam Vig.

Finnair India’s outgoing General Manager, Mr. Sakari Romu, has been instrumental in Finnair's success in the region. As he takes on the role of General Manager for Japan, Finnair expresses gratitude for his contributions and welcomes Anupam Vig to lead the airline in India.

General Manager of JW Marriott Mumbai Juhu, Ms Nikita Ramchandani appointed as the Multi Property Vice - President Marriott International, Mumbai Market.

Mumbai, April, 2024 – JW Marriott Mumbai Juhu is pleased to announce the promotion of Ms Nikita Ramchandani, as the Multi - Property Vice President for the Marriott International Mumbai Market. She will undertake this pivotal role while concurrently serving as the General Manager of JW Marriott Mumbai Juhu. 

In her new role as Multi - Property Vice President for the Mumbai Market, which includes hotels like Westin Powai, Moxy Mumbai, Courtyard by Marriott Mumbai among others.  She will be overseeing the strategic direction of other properties in Mumbai. Her responsibilities will include streamlining process, managing owner relations and providing support to General Managers in achieving their goals.  

With an illustrious career spanning over 23 years in the hospitality industry, Ms Nikita Ramchandani is widely regarded as a respected and accomplished leader. A graduate from Les Roches School of Hotel Management, Switzerland with a successful tenure in the US, Nikita’s astute business and leadership skills have seen her take strides across her career graph with different challenges and roles across the hospitality landscape. Her tenure has been characterized by a steadfast commitment to excellence, demonstrated through her exceptional business acumen and astute leadership skills.  

In 2021, she took on the role of General Manager for JW Marriott Mumbai Juhu. Despite the unprecedented challenges posed by the global pandemic, her unwavering dedication and visionary leadership have propelled the hotel to unprecedented heights. Her ability to inspire and motivate her team have been instrumental in achieving phenomenal results, including a notable elevation in product and service delivery. 

Her relentless focus on overcoming challenges and fostering an achievement - oriented mindset has been truly commendable. Ms Nikita Ramchandani’s promotion is a testament to her outstanding contributions to the organization and her ability to drive success in challenging environments. Her international experience adds a very strong element of diversity in her personality. 

JW Marriott Mumbai Juhu looks forward to supporting Nikta Ramchandani in her new role as she takes on this advancement in her career and expanded position and responsibilities. 

Embracing Women Leaders In Hospitality

Keeping with the tradition of women at the helm, THE OZEN COLLECTION appoints seasoned hotelier Luisa Lalli as the VP of Operations & General Manager for its first property, a lavish, stately new city hotel in India.

Maldives, April 2024 - Female representation in senior executive positions is seeing a rise globally, and international hospitality brand, THE OZEN COLLECTION has been working towards imbibing this culture of inclusivity. The brand’s two exceptional private islands, OZEN LIFE MAADHOO and OZEN RESERVE BOLIFUSHI have always been led by forward-thinking women hoteliers. This longstanding tradition continues with the brand’s latest appointment in India. 

Hospitality veteran, Luisa Lalli steps into the role of Vice President of Operations & General Manager of the eagerly awaited OZEN MANSION KOLKATA. She has a history of success in delivering unparalleled guest experiences as the General Manager of THE OZEN COLLECTION’s resorts in the Maldives. 

Mr. Souvagya Mohapatra, Managing Director of Atmosphere Core - India, Nepal, Sri Lanka, & Bhutan, says “Luisa Lalli has been with us for over seven years, and played a key role in the evolution of our company. This new appointment is testimony to our unique company culture to empower women in senior positions, and we welcome Luisa on this crucial move to OZEN MANSION KOLKATA. We have always believed in cultivating and developing internal talent. For the opening of our first exceptional luxury city hotel in India, I am confident that Luisa is the right person to lead the team to a grand opening on 7th July 2024, and bring in the touch of Refined Elegance.” 

Taking on this endeavour demands a mastery of the hospitality industry, an area in which Luisa boasts a remarkable track record spanning over two decades. She has held prominent positions at leading international hospitality brands across the globe. Before accepting her role in Kolkata, Luisa consistently exceeded expectations in team management, operational processes and guest satisfaction, setting new standards of excellence at both OZEN RESERVE BOLIFUSHI and OZEN LIFE MAADHOO, where she held the key position of General Manager. 

“As we embark on this project, it is truly exhilarating to be given the opportunity to lead our team in a fresh, new destination.” Luisa emphasises, “Kolkata’s rich cultural tapestry and vibrant energy presents an ideal backdrop for OZEN MANSION KOLKATA. Offering a personalised indulgent experience, we are actively recruiting approximately 700 direct and indirect employees to manage our guests and the large MICE and wedding operations. With diversity at the forefront of the hiring strategy, we are committed to building a team that ensures an inclusive environment for all.”

Located in the bustling ‘City of Joy’, OZEN MANSION KOLKATA is an impressive, stately hotel nestled within 6 acres of lush gardens in Kolkata’s prime New Town area. Guests can look forward to unforgettable stays, with 235 lavish rooms and suites, with access to impressive lounges. Designed for festivities and enjoyment, the venue offers expansive indoor event spaces spanning 65,000 ft2 and outdoor event spaces covering 35,000 ft2, set to be the city’s venue of choice for all celebrations.