Hotelivate’s 19th Hotel Investment Conference South Asia (HICSA) concluded on a high note after three days of immersive discussions, insightful presentations, and prestigious awards. The event was held from April 2nd to 4th, 2024, and served as a landmark gathering for the hospitality industry in South Asia. The prestigious MakeMyTrip General Manager of the Year Awards, held during the Hotel Investment Conference South Asia (HICSA) on April 4th, 2024, celebrated outstanding leadership and excellence within the Indian hospitality industry.

The significance of the esteemed 'MakeMyTrip General Manager of the Year Awards' is a highly anticipated event by Hotel General Managers and was seamlessly integrated into the agenda of HICSA 2024. These awards were a great opportunity to recognize and acknowledge the exceptional efforts and outstanding performance put in by the General Managers untiringly running the show. A panel of 7 independent jury members assessed each finalist based on various criteria.

This year, the coveted title of General Manager of the Year, Luxury was awarded to George Bennet Kuruvilla of The Ritz-Carlton, Bangalore. This recognition is a testament to the outstanding leadership, dedication, and commitment to excellence in the hospitality industry. The Ritz-Carlton, Bangalore is renowned for its luxurious accommodations, award-winning bars and restaurants, legendary service by the hotel's ladies and gentlemen, and dedication to guest satisfaction, making it a true gem in the vibrant hospitality scene.

HICSA 2024 witnessed a remarkable turnout, exceeding expectations with over 725 attendees. This signifies a turning point in the industry’s recovery and highlights the strong spirit of hospitality professionals. The presence of industry stalwarts like Sébastian Bazin (Chairman & CEO, Accor), Mark S. Hoplamazian (President & CEO, Hyatt Hotels Corporation), and Federico J. González (Executive Vice-Chairman, Radisson Hotel Group and CEO, Louvre Hotels Group) elevated the conference to a global platform.

George’s leadership and vision have undoubtedly played a key role in solidifying The Ritz-Carlton, Bangalore’s position as a sought-after luxury destination.  The property consistently delivers unparalleled service and immersive experiences for its guests

The conference honored industry veterans with prestigious awards.  Kapil Bhatia, Executive Chairman of Interglobe Enterprises, received the Lifetime Achievement Award in recognition of his remarkable career journey.

The MakeMyTrip General Manager of the Year Awards serves as a testament to the incredible talent and dedication present within the Indian hospitality industry.  By recognizing these leaders, MakeMyTrip is helping to drive the industry forward and ensure its continued success.

The conference culminated with the captivating ‘Hot Seat Debate’ moderated by Manav Thadani, Founder Chairman of Hotelivate. This engaging discussion brought the curtain down on an inspiring and successful HICSA 2024.