Abhijnan Biswas as Director of Rooms

With an experience of over sixteen years in the industry, Abhijnan is a true leader with specialized skills in room operations balanced by strong financial acumen and human resources skills.

Abhijnan commenced his career in luxury as he embarked on a role with the front office division at The Oberoi, Kolkata. His dedication, eye for detail, and guest focus allowed him to grow and rise as he moved up the ranks very quickly. His last assignment was at the Jaipur Marriot, where he consistently contributed to the guest satisfaction scores and to the success of the hotel.

He brings with him his passion for delivering the highest standards of service while managing and motivating his teams. At Grand Hyatt Gurgaon, he will helm the guest-facing teams in the front office, housekeeping department, and the discerning concierge teams. He will focus on ensuring bespoke and personalized service, bringing to life the brand’s WOH Program while driving Rooms Division Profitability.

Ankur Rastogi as Director of Sales & Marketing

Ankur Rastogi, will be responsible for developing key growth sales strategies, tactics, and action plans. with a pivotal role in strategically leading the business development goals and capitalising on the branding and communications efforts of the iconic hotel to attain greater heights.

As an industry expert, Ankur has 20 years of experience working in the hospitality industry, serving various international and domestic brands. He commenced his journey from the Fairmont San Francisco, USA, where he was part of hotel operations.  His previous work demonstrates his personal development from being a team member to being a director now.

Ankur will work closely with the leadership team of the hotel to positively impact the overall hotel goals and guest satisfaction. His focus will be to position the hotel as a market leader in the luxury and lifestyle segment, keeping in mind the evolving market conditions.

Vinay Ravi as Director of Human Resources and Area Director of Human Resources

With over 23 years of experience in talent management, he is a seasoned professional in his field.

Vinay’s skill in establishing a high-performing and engaged workforce is excellent for the hotel’s guest-focused culture. At the hotel, he will be responsible for driving strategic HR goals and fostering the Hyatt culture to set excellence across team members and enhance the guest experience.

He started his career with the Hyatt Group in 1999 and thereafter moved up to senior positions in diverse roles within the brand.

Vinay believes that great guest experiences find their roots in great associate experiences. He looks forward to creating an engaging, high-quality learning experience and an environment where all associates understand and embrace the brand’s purpose.

Vinay has dual responsibility for Grand Hyatt Gurgaon and Northern India hotels, which includes 11 operating hotels and 2 upcoming hotels.

Indu Verma as Director of Finance

Indu brings with her an experience of close to two decades of deep understanding and command of domain experience in financial planning, taxation, and budgeting. She will spearhead the hotel’s business strategy and will continue to evolve various financial structures to take the team towards success.

She started her journey with a renowned luxury hotel group, devoting enough time to nurture herself. Following that, she worked with various notable international brands prior to joining us.

In her current role, she will oversee all the hotel’s financial operations, namely accounting, auditing, budgeting, and purchase functions.

Kanika Arora as Executive Housekeeper

Kanika comes with more than a decade of experience, having previously worked with prestigious brands such as The Oberoi Hotel and Resorts and a stint with the Marriot group. She is known to possess excellent interpersonal, communication, and organizational skills with proven abilities in team management and guest relationship management. She is well-versed with modern housekeeping techniques, optimum resource utilization strategies, and the implementation of the highest safety and hygiene standards within hotel operations.

At Grand Hyatt Gurgaon, she will be further enhancing the procedures of cleanliness and care, while delivering world-class hospitality as per “Hyatt’s Global Care & Cleanliness Commitment”, which is an expression of our purpose to care for people so they can be their best now and in the future. Kanika and her team will always direct their efforts towards the overall maintenance of the hotel to enable smooth operations and ensure an elevated experience for guests.

Sohil Bhargava as Assistant Director of Food and Beverage

Sohil started his career as Assistant Banquet Manager at the Grand Hyatt Goa, and from there comfortably moved onto the position of Assistant Restaurant Manager at the same hotel. From there, he moved to the Grand Hyatt Gurgaon as the restaurant manager and was elevated to the position of Assistant Director of Food & Beverage. His hard work and dedication have led to a successful career for him.

Sohil is a master at identifying new streams and curating culinary events for long-term revenue growth. He, along with his team, will take care of menu engineering, revenue management, staff and operations management, and event curation. He is a hands-on manager and a true leader who believes in creating empowered teams.

In his role at Grand Hyatt Gurgaon, he will be responsible for heading and managing the food and beverage operations and maintaining high standards of guest satisfaction. He will also work. closely with the Sales and Marketing team to drive revenues and enhance brand visibility for the hotel’s food and beverage.

Saurabh Singh Chandel as Executive Sous Chef

In his position, he will direct daily culinary operations at the hotel’s restaurants and bar while overseeing food and beverage offerings for in-room dining, corporate events, wedding functions, and special occasions.

With more than 18 years of rich experience in the hospitality industry across different brands, Saurabh will bring to the role his expertise in food & beverage and culinary operations. He believes that authenticity is the key ingredient to exquisite food. That’s why he delights in cooking Indian and Continental cuisine. After completing his hotel management training in culinary specialization, he further improved his skills by working at various domestic and international brands.

The experience of working at these established hotels over the years saw him create and innovate Indian and European delights, which sanctify the culture of India. His excellence in the hospitality industry will further facilitate the hotel’s commitment and efforts toward extending world-class dining offerings to their patrons and consequently enriching guest experiences.

Dhiraj Dargan as Executive Sous Chef

Dhiraj has a clear ability in kitchen planning, which is reflected in his presentation and the detail of design in each recipe, as he has been trained by the country’s best chef, Manish Mehrotra, in preparing the restaurant’s inventive Indian cuisine. Dhiraj has also worked with Old World Hospitality and with the Roseate Group of hotels. His experiences have made him skilled at both Indian and international cuisines, including European and Lebanese.

With wide exposure, Dhiraj is not only brilliant in the kitchen with his cooking, but also valuable outside of it with his excellent organizational skills. His meticulous monitoring of every aspect of the restaurant is one of his key strengths in any hotel. 

In his holistic approach to cooking, he seeks to not just create a sensory feast for his diners but a complete, unforgettable, and mesmerizing experience for his guests.

Adarsh Nair as Director of Sales

Adarsh comes with more than a decade of experience and has worked with a couple of domestic and international hotel brands.

Adarsh is a home-grown talent as he joined Hyatt Group as a Senior Sales Manager and was elevated to deserving levels after looking at his dedication and commitment to his work. His proficiency in understanding competitive landscapes, local and feeder market dynamics, and changing customer needs helps organizations achieve the anticipated results.

He firmly believes that discipline is the touchstone for a balanced life. According to him, having a disciplined work and family life is the key to success for a healthy balance between personal and professional life.

Tarun Goswami as Director of Events

Tarun is an accomplished professional and comes with an experience of close to two decades in sales and marketing functions, including food and beverage operations.

Tarun will be responsible for maintaining relationships with key stakeholders in the wedding and Mice fraternity and executing tactical campaigns to secure a new client base. He will oversee regular events to ensure guest satisfaction and adapt best practices for a seamless experience at all times.

A proven expert in his stream, Tarun has demonstrated his excellence in developing strategic business plans, ensuring overall profitability, and maximizing market penetration and brand awareness in his various previous roles with domestic and international hospitality brands

Jyoti Agrawal as Assistant Director of Finance

Jyoti comes with an experience of 8 years in the fields of finance and accounting. Having previously served as Chief Accountant within the brand, we are confident that she will be a valuable addition to the executive team and will help the organisation attain sustained profitable growth.

Her role entails driving performance by enabling leadership in making effective business decisions, maintaining an effective controlled environment, and achieving a strong and healthy balance sheet. Jyoti holds a chartered accountant degree from the Institute of Chartered Accountants of India and is a strong accounting professional.

Venkatesh Srinivasan as Materials Manager

Venkatesh brings with him over two decades of extensive experience in procurement, including tendering of new projects, bulk supply sourcing, and strategizing for annual capital expenditure. His last assignment was with SSCL- Columbia Asia, where he was heading the procurement for the projects team responsible for designing high-end apartments. Prior to this, he has also worked with multiple hospitality brands in India and abroad, with the longest stint in the Accor group.

In his new role, Venkatesh will align the procurement team and set up procurement processes and policies for the hotel. In addition, he will also lead the cost-savings initiatives and resource optimization that will help improve profitability.