The managing director at The Langham London has been ushered into the newly-created role of chief operating officer at Langham Hospitality Group.

In his new role, Bob van den Oord reports directly to CEO Stefan Leser and work out of the company’s corporate office in Hong Kong.

As COO, van den Oord will oversee the group’s cohort of regional vice presidents, hotel managing directors and general managers across North America, Europe, Asia Pacific and the Middle East. He will be expected to steer the group’s F&B, spa, rooms and quality divisions.

A veteran of the industry, van den Oord brings more than 20 years of experience to the table, first working with Langham in 1999 at The Langham Boston. He has been managing director at the flagship London hotel since 2015, during which time revenues shot up and F&B concepts were introduced.

“I am honored to lead as COO for Langham Hospitality Group as it has been an important part of my life for more than 20 years,” said van den Oord. “As we look toward long-term recovery, future growth and opportunity for our group and industry during these challenging times, I feel incredibly fortunate to work with outstanding colleagues who are dedicated and passionate in their service delivery and care for our guests and each other.”

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