Let’s look at the top 5 technology trends that every hotel should adopt:

Artificial Intelligence

It has a great impact on the ability to understand and personalize the guest experience and to determine the rates and maximize revenue. This is why it becomes crucial for hoteliers to make use of hospitality software  that is driven by AI

Chatbots

It understands simple questions and provides answers almost instantly, taking the burden away from staff and improving the experience for customers.

Voice

It offers a new way for hoteliers to interact with their guests. It has an excellent future for the in-room experience as well, thus allowing guests to easily order everything from an extra water bottle to spa services or any other room service

Virtual Reality

This technology will create a completely seamless experience for the guests.

  Blockchain

Blockchain is a list of encrypted digital records where transactions are recorded and kept permanently. It can be used in a channel manager software to effectively manage channels and ensure maximum meta visibility across the hotel distribution system while making booking more profitable for hoteliers and more affordable for guests